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Privacy Policy

Effective Date: December 2025

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This privacy notice for  Arco Forte (“we,” “us,” or “our”) explains how and why we may collect, store, use, and/or share (“process”) your information when you interact with our services (“Services”), including when you:

  •   Visit our website or any online platform that links to this Privacy Policy

  •   Book classes, events, or sessions through our scheduling platforms

  •   Engage with us on social media, email, or through marketing interactions

  •   Attend events, workshops, or in-studio experiences hosted by Arco Forte


If you have questions or concerns after reading this notice, please contact us at:  info@arcofortestudio.com


1. WHAT INFORMATION DO WE COLLECT?
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A. Personal Information You Provide to Us


We collect personal information that you voluntarily share with us when you create an account, book a class or event, request information, or communicate with us. This may include:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Gender (optional)

  • Emergency contact information

  • Health or medical details relevant to safe participation in Pilates, heated mat classes, or events

  • Payment information (e.g., credit/debit card details and billing address)

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Sensitive Information


With your consent, or as permitted by law, we may process sensitive categories such as:

  • Health and medical information

  • Photos, videos, or biometric-style media used for marketing or promotional purposes

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B. Information Automatically Collected


When you interact with our website or booking platforms, we may automatically gather information such as:

  • IP address

  • Device identifiers

  • Browser type and settings

  • Location (approximate)

  • Usage data (e.g., pages viewed, features used, time spent)


This information helps us improve the user experience and maintain platform security.


C. Information from Third Parties

 

  • We may receive information from:

  • Scheduling or booking partners

  • Payment processors

  • Social media platforms

  • Public databases

  • Marketing partners

 

2. HOW DO WE PROCESS YOUR INFORMATION?


We process your information to:

  • Create, manage, and maintain your account

  • Deliver classes, sessions, events, and other Forza House services

  • Communicate with you about scheduling, confirmations, cancellations, or updates

  • Provide customer support

  • Process payments and manage purchases

  • Request feedback and gather testimonials

  • Send marketing, promotional, or event-related updates (you may opt out anytime)

  • Improve website functionality and safety

  • Comply with legal, regulatory, and operational requirements

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3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?


We may share information in the following cases:


Service Providers


For payment processing, scheduling, email communication, analytics, or platform management.


Business Partners


For co-hosted events, special offers, or collaborative promotions (with your consent).


Legal Requirements


If required to comply with laws, court orders, or regulatory obligations.


Business Transfers


If Arco Forte is involved in a merger, acquisition, or asset transfer.


With Your Consent


For any additional purpose you authorize.


4. DO WE USE COOKIES OR TRACKING TECHNOLOGIES?


Yes, we use cookies, pixels, and similar technologies to:

  • Improve your browsing experience

  • Analyze website activity

  • Personalize content and ads


You may adjust cookie settings through your browser.


5. SOCIAL MEDIA LOGINS


If you choose to register or log in using a third-party social account (such as Google or Facebook), we will receive certain profile information from that provider. We use it only for account creation and verification.


6. HOW LONG DO WE KEEP YOUR INFORMATION?


We retain personal information only for as long as necessary to provide our services, fulfill the purposes described in this policy, or as required by law.


7. HOW DO WE KEEP YOUR INFORMATION SAFE?


We use organizational and technical measures to protect your data, including:

  • Encrypted payment processing

  • Secure access protocols

  • Limited access to sensitive information


While we strive to safeguard your information, no system is 100% secure.


8. YOUR PRIVACY RIGHTS


Depending on your location, you may have the right to:

  • Request access to your personal data

  • Correct or update your information

  • Request deletion of your data (when legally applicable)

  • Restrict or object to certain forms of processing

  • Withdraw consent for marketing communications at any time


To exercise your rights, contact: info@arcofortestudio.com


9. TALK TO US


We’re here to support your wellness journey.
Please reach out with any questions about this Privacy Policy or your personal data.

info@arcofortestudio.com 

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